2026 SPASA Awards of Excellence: Celebrating Our Success
We are proud to celebrate another outstanding year at the 2026 SPASA Awards, held on 18 July, with two Regional Gold Awards!
Industry awards are always a great opportunity to reflect on the people who make our business what it is. This year’s results are a testament to the commitment our team brings to every customer, every pool and every job.
Regional Gold: Retail Service Technician
For the second consecutive year, Perrin Hoyle has been awarded Regional Gold in the Retail Service Technician Award.
Since joining My Pool Shop Melbourne in 2020 as a Retail Technician, Perrin has become an integral part of our business. Stepping into the role of Retail Manager in 2021, they have continued to expand their responsibilities while helping shape the future of the business.
Perrin is a founding member of our Occupational Health and Safety Committee and, this season, has taken on the additional responsibility of leading our robotic pool cleaner repair department.
Customers know Perrin not only for their extensive product knowledge and technical expertise, but also for their vibrant personality, colourful hair and the warm greeting they receive within moments of walking through our doors or calling the store.
Winning this award for the second year running is a well deserved recognition of the passion and consistency Perrin brings to the role every day!
Regional Gold: In Field Service Technician
We are equally proud to congratulate Lachlan Nash, who received Regional Gold in the In Field Service Technician Award.
As one of our Senior Service Technicians, Lachlan is trusted to manage complex pool systems and large scale projects with confidence and professionalism. His technical expertise is matched by his integrity, attention to detail and genuine commitment to achieving the best outcome for every customer.
Beyond his own work, Lachlan plays an important role in mentoring our junior technicians, sharing his knowledge and setting a high standard for service across the team. His initiative, leadership and dedication continue to make him an invaluable part of My Pool Shop Melbourne and a deserving recipient of this year’s award.
Congratulations to Our Regional Finalists
While we are thrilled to celebrate our two gold award winners, we are equally proud of our regional finalists whose achievements reflect the depth of talent across our business.
Our Service Coordinator, Rosalyn Carter, was named a Regional Finalist in the Rising Star Award.
Since joining the industry, Rosalyn has quickly established herself as an indispensable member of the team. Through her strong industry knowledge, excellent communication and thoughtful approach to problem solving, she has helped strengthen our service operations and improve internal processes. Her genuine care for both customers and colleagues ensures our service department continues to deliver exceptional experiences every day.
We also congratulate the entire My Pool Shop Melbourne team for being recognised as Regional Finalists in both the Best Mobile Service Business Award and the Best Single Location Pool Store Award.
A Team Effort
While these awards recognise individual achievements, they also reflect the culture we have worked hard to build. Every member of our team contributes to the high standard of service our customers experience, whether they’re helping customers in store, coordinating bookings, servicing pools or supporting operations behind the scenes.
We are incredibly proud of Perrin, Lachlan, Rosalyn and every member of the My Pool Shop Melbourne team. Congratulations to all of this year’s winners and finalists across the industry, and thank you to SPASA for recognising excellence within the pool and spa industry.
Here’s to another fantastic year!
